Terms & Conditions

Important information and Terms and Conditions

 

Your Appointment & Arrival Time

We always recommend that you book your treatments well in advance as appointments fill up quickly, especially on Saturdays. To ensure the best possible service, we suggest you arrive 5-10 minutes prior to your scheduled appointment to allow time to complete a client form and get settled. Late arrival will mean that your treatment time will be cut short and payment in full will be required.

 

What to bring

Everything is provided for you however if you are having a spa or sauna with someone else, then you may bring your own swimwear if you prefer.

We provide disposable underwear, gowns, wraps, slippers and towels.

 

Spa atmosphere

We endeavour to make our environment as relaxing as possible, so we request that you reduce the use of mobile phones, and avoid being under the influence of non-prescription drugs or drink excessively before your appointment.

 

Pregnancy

Please let us know if you, or one of your group is pregnant when making your appointment. We suggest waiting till after your first trimester to have a pregnancy massage (we have other options available for you during this time however). Unfortunately spa and sauna use is contraindicated in pregnancy but we have other tailored pregnancy packages that don’t include these treatments which will be more suitable.

 

Payment

Payments can be made via credit card, EFT or cash. A deposit of $50 is required at the time of your booking for weekend treatments, group bookings as well as Half / Full day bookings.

 

Cancellation Policy

Should you need to cancel or reschedule your appointment, we require at least 24 hours notice. Deposits and Gift Certificates will be voided if less than 24 hours notice is given.

 

Refunds and returns

Please choose carefully as there are no refunds on vouchers, prepaid treatments or deposits (they maybe transferable however at management discretion). Skincare purchased that is unsuitable for your skin maybe be exchanged for a product of similar value. Products that arrive defective or broken maybe exchanged or refunded.

 

Gift Voucher terms and conditions

Vouchers are valid strictly within the time frame indicated on the voucher, and expired vouchers are not redeemable.

Vouchers marked with “can be extended” maybe be extended up to 30 DAYS from expiry date at management discretion provided request occurs BEFORE expiry date.

Voucher will be voided without 24 hours notice of appointment cancellation and must be brought to appointment or cannot be redeemed.

Gift voucher details must be provided at time of booking in order to hold the appointment.

It is advisable you redeem your voucher as soon as practicable to avoid disappointment.

Misplaced vouchers cannot be replaced if lost or stolen.

Vouchers have no monetary value and cannot be redeemed for cash, product or additional vouchers.

There are no refunds on vouchers so please choose carefully.

Vouchers may not be split, are valid for one use only and are not valid Sundays, Mondays, Tuesdays or Public Holidays.

 

Privacy policy

Hahdnorf Creek Day Spa complies with the National Privacy Principles contained within the Privacy Act 1988 and as such will ensure personal information remains confidential.

 

Disclaimer

Whilst we endeavour to keep our site current, we reserve the right to change pricing from time to time without notice.

OUR LOCATION

8 Storch Lane, Hahndorf
South Australia
(Bus Stop 51 Mt Barker Road opposite Sidewood Estate)

 

Phone or SMS:

0410 285 586

 

Email:
hahndorfcreekhealth @ mail.com

OPEN
HOURS

Sun - Tues:

Wed - Fri:

Sat:

Closed

10.30am - 4.30pm

9.30am - 6.30pm

To book, call or SMS:
0410 285 586
or email:

hahndorfcreekhealth @ mail.com

Please note:
Gift Vouchers are not redeemable on Sundays, Mondays, Tuesdays or Public Holidays

GET
SOCIAL

Copyright © 2020 Hahndorf Creek Wellness Spa.
All rights reserved.

Web Design by The Infinite Desktop

OUR LOCATION

8 Storch Lane, Hahndorf
South Australia
(Bus Stop 51 Mt Barker Road opposite Sidewood Estate)

 

Phone or SMS:  0410 285 586

 

Email: 
hahndorfcreekhealth @ mail.com

OPEN HOURS

Sun - Tues:

Wed - Fri:

Sat:

Closed

10.30am - 4.30pm

9.30am - 6.30pm

By Appointment only

To book, call or SMS:
0410 285 586
or email:

hahndorfcreekhealth @ mail.com

Please note:
Gift Vouchers are not redeemable on Sundays, Mondays, Tuesdays or Public Holidays

Copyright © 2020 Hahndorf Creek Wellness Spa.
All rights reserved.

To book, call or SMS:
0410 285 586
or email:

hahndorfcreekhealth @ mail.com

Copyright © 2020 Hahndorf Creek Wellness Spa.
All rights reserved.

To book, call or SMS:
0410 285 586

or email:

hahndorfcreekhealth @ mail.com

Copyright © 2020 Hahndorf Creek Wellness Spa.
All rights reserved.

To book, call or SMS:
0410 285 586

or email:

hahndorfcreekhealth @ mail.com

Copyright © 2020 Hahndorf Creek Wellness Spa.
All rights reserved.